Exchanges, Returns & Refunds

WARRANTY, EXCHANGES & RETURNS — CLOSING DOWN SALE

Warranty

My Anxiety Ring warranty period is 30 days from your product's arrival. If any jewellery arrives faulty or defective, let us know within this timeframe at hello@myanxietyring.com.au and we'll make things right — this may be a refund, store credit, or replacement, depending on stock availability.

Exchanges

As part of our closing down sale, all sale items are final and we're unable to offer exchanges for sizing or change of mind. Please use our ring size guide before ordering to make sure you choose the right fit.

If you're unsure which products you should get, please feel free to reach out to us before placing an order. We'd be happy to make recommendations if we can and help you choose the right products :)

Change of Mind Returns

As part of our closing down sale, change of mind returns are not available. All sale items are final.

Refunds

Refunds are available for items that arrive faulty or not as described. Please contact us within 30 days of delivery at hello@myanxietyring.com.au and we'll make things right.

Once your return claim is processed, your refund will be issued, and a credit will automatically be applied to your credit card or original method of payment within 10 business days. You will receive an email notification when the refund is processed.

If you haven't received the refund yet, first recheck your bank account. Then contact your credit card company — it may take some time before your refund is officially posted. Next, contact your bank, as there is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, don't hesitate to get in touch with us at hello@myanxietyring.com.au.